Not getting promised pricing
Long story, was waiting for installation, clicked on link to change password and saw add on ATT website for Choice package for $45 a month. Called and talked to supervisor named Naye, he said he couldn't change anything till I had equipment installed, but would meet price after install. I've called multiple times, spent literally hours on the phone, but no one can change my bill. This has been very frustrating, several I've talked to have been very nice and tried to help. Can't seem to get anyone who can make changes, or get an email to contact someone. I could have just cancelled the install and started over and saved myself a lot of trouble and money. Does anyone know how to get someone with the authority to help?