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Contributor

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1 Message

Sat, Sep 7, 2019 4:43 PM

NFL Sunday ticket

I chose NOT to have the NFL Sunday ticket with my original order, yet I see it’s on my bill with auto renew.  Please remove it as I don’t watch football and do not want it. 

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Juniper

ACE - Expert

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18.7K Messages

7 months ago


@SDWills wrote:

I chose NOT to have the NFL Sunday ticket with my original order, yet I see it’s on my bill with auto renew.  Please remove it as I don’t watch football and do not want it. 


Intro promotion historically is hard coded and cannot be removed from the order. You call DirecTV to opt out if you did not want to keep this year.

 

You must call before the season starts otherwise you are secured for that season. Renewal notice was in June with 1st of 6 installments in July, so it has been a couple months of being informed about the renewal.

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nabukl

ACE - Professor

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2.8K Messages

7 months ago

This isn't customer service,  no one here can remove it. Call 1-800-531-5000


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