____________________________________ ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.
For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
Award for Community Excellence 2020 Achiever* *I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
It might already be too late in the evening for a chat session, so you'll need to call directly.
____________________________________ ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.
For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
Award for Community Excellence 2020 Achiever* *I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
If you chat in through the ATT site and get transferred to a DIRECTV rep, they can take a payment over chat. However if you chat in on the DIRECTV side, they cannot, as they email you a copy of your chat which puts your information at risk.
Responses
litzdog911
ACE - Sage
•
53.4K Messages
5 years ago
Call DirecTV (1-800 DIRECTV) or chat ...
https://www.att.com/contactus/index/digitaltv.html?tab=2#
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.
For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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litzdog911
ACE - Sage
•
53.4K Messages
5 years ago
It might already be too late in the evening for a chat session, so you'll need to call directly.
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.
For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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JR5316
Former Employee
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61 Messages
5 years ago
If you chat in through the ATT site and get transferred to a DIRECTV rep, they can take a payment over chat. However if you chat in on the DIRECTV side, they cannot, as they email you a copy of your chat which puts your information at risk.
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