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Tutor

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4 Messages

Tue, Feb 23, 2016 3:35 AM

Making a payment in chat

I need to schedule a payment tonight

Responses

litzdog911

ACE - Sage

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53.3K Messages

5 years ago

Call DirecTV (1-800 DIRECTV) or chat ...

https://www.att.com/contactus/index/digitaltv.html?tab=2#

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
litzdog911

ACE - Sage

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53.3K Messages

5 years ago

It might already be too late in the evening for a chat session, so you'll need to call directly.

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
JR5316

Former Employee

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61 Messages

5 years ago

If you chat in through the ATT site and get transferred to a DIRECTV rep, they can take a payment over chat. However if you chat in on the DIRECTV side, they cannot, as they email you a copy of your chat which puts your information at risk.

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