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ATTDIRECTVCare

Community Support

 • 

1.1K Messages

Wed, Feb 22, 2017 7:25 PM

Late Payment Option - DIRECTV

Need extra time to make a payment? Not to worry, you can make arrangements online!

 

 Over The Phone!

 

1. Dial (800) 531-5000.

2. At main menu, say: "I need a Payment Extension".

3. You will hear: "Would you like to extend your Service Interruption Date?"

4. Say "Yes".

 

 On The Web!

 

1. Log into your account at directv.com

2. Go to My Account page.

3. Click on Paying Late?

 

PayingLate.png 

4. Follow the instructions as prompted and choose the date that works for you.

 

Extension.png

 

If you need further assistance, you can chat with our teams here

 

An extension of up to 5 days can be placed. With payment extension you have until 11:59PM ET on the extension, which can vary depending on what date you chose, for your payment to post to your account to avoid interruption.

 

-ATTDIRECTVCare

 

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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Community Support

 • 

1.1K Messages

3 years ago

Need to make a late payment? Check out the information above to learn how.

 

-ATTDIRECTVCare

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

 • 

1 Message

2 years ago

My services were cut off about 30 mins ago Being s long time customer I would like for an extension until the 29 of July

litzdog911

ACE - Sage

 • 

53.2K Messages

2 years ago


@Meriwetherco wrote:

My services were cut off about 30 mins ago Being s long time customer I would like for an extension until the 29 of July


Nobody here can do that for you.  You must call DirecTV .... 1 800 531 5000

 

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

 • 

1 Message

2 years ago

Screenshot_20180725-045536_Gmail.jpg

 

Contributor

 • 

1 Message

a year ago

I need to get an extension on my bill until the 28th please

litzdog911

ACE - Sage

 • 

53.2K Messages

a year ago


@Stanleyrebecca wrote:

I need to get an extension on my bill until the 28th please


Please read the previous posts in the thread. Nobody here can do that for you. You must call DirecTV at 1 800 531 5000

 

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
shannon02

ACE - Expert

 • 

20.5K Messages

a year ago

You have to call DTV  1 800 531 5000

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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