Skip to main content
AT&T Community Forums
Don’t miss your chance to add AT&T Protect Advantage. Peace of mind, starting at $15 per month. Open enrollment ends 8/31. See all protection plans.



1 Message

Tue, Dec 22, 2015 1:52 AM

I need to sign in but email address on file is now closed account

I have my account number and tried creating an account and found that I have an account activated on an old email account that I no longer can access. What do I do to change email address on file and then set a password?

Need to pay my bill so need to access!



Former Employee


1.6K Messages

5 years ago

Chat in with DirecTV. They can invalidate the e-mail address on the old account and set it to your new account. To chat with them, click here: DirecTV Contact Support

Get started...

Ask a new question