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Contributor

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1 Message

Thu, Oct 18, 2018 12:42 AM

I have a question about adding somebody to my account

I need help in trying to add someone to my account to help me manage it.

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shannon02

ACE - Expert

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20.5K Messages

2 years ago

You have to call DTV to add an authorized user.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Accepted Solution

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Juniper

ACE - Expert

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21.9K Messages

2 years ago


@fduque2145 wrote:

I need help in trying to add someone to my account to help me manage it.


Call DirecTV 1-800-531-5000 and just request to add an authorized user to the account. You can also choose to add a password if you like.

 

Remember only the account holder is allowed to add/remove authorized users or password to the account. Authorized users can pretty much do everything else, including ordering anything that comes with a new service agreement or increases the bill.

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I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
www.directv.com or www.att.com
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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