How to close DirecTV account?
I've made multiple phone calls today lasting a total of 2-1/2 hours trying to close my account. Multiple calls due to being disconnected, on hold for up to 25 minutes, or being connected to someone with such a heavy accent and poor phone reception I could not understand her. Eventually I made it from Customer Service to an agent, then to the Loyalty Department, and finally to a VIP agent, who said I needed to contact Customer Service to close my account! Hello? Does anyone know how to get an account closed?