How do you remove a channel?
The DirecTV bill keeps going up and up and up. I just got notice of my next bill and it seems like it’s $7 more a month for the same thing. I want to trim the fat so one very low hanging fruit is the movies extra pack which is $4.99. How can I remove this package? I tried with the my At&T iPhone app and also the website and if I go to manage my DirecTV package it shows an error that they hit a snag MS_UNI_UPDI_BE_008.
The live chat is useless because whenever I have time to do this it always says that cancelation specialist are not available.
Why is is so difficult to remove stuff to keep the bill down? I watch 1 channel (mtv live - which has nothing to do with movies), so removing this package is not a huge loss.