How do I file a complaint against at&t and Directv services? I think they are scamming customers
I have had one problem after another with AT&T and Direct T.V. from the first bill received (should have cancelled immediately). The customer service representatives I have spoken too have been rude, disrespectful, and frankly do not seem educated in regards to the services they offer at this company. I believe they are trained to deceive customers and AT&T/Direct T.V. needs to be held accountable for wrongful or criminal deception intended to result in financial gain.. I have spent over 23 documented hours on the phone trying to resolve issues due to their errors. Yes, twenty three documented hours!!!!! From billing errors to wrong equipment being sent to failing to cancel services when requested. [Per Guidelines: Keep it Relevant and Appropriate].Thank you.