Ask a question
Fri, Oct 23, 2020 5:37 PM
How do I cancel my Direct TV?
2 m ago
ACE - Professor
7 m ago
Call 800.531.5000 and say 'Cancel'; this will send you to the Retention team.
"Don't make me summon the flying monkeys...."
I need to cancel my Direct TV, I no longer have a job.
ACE - Expert
Like other companies you must call them. When you get the voice system say "cancel" which should route you directly to that department.
If you can pay your current balance in full, you also have the option to suspend service for up to 6 months within a 12 month period. Just a monthly $7 vacation hold instead of full bill for active services during that time.
If you still cancel, what are the models of each box you have? That way you know if returnable or not.
How can we improve?