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monfster

Mentor

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65 Messages

Sun, Jul 22, 2018 1:19 AM

Has anyone who cancelled their NFL Sunday Ticket have them attempt retention this year?

Saw the NFL Sunday Ticket renewal in my bill.  I've had D* in the past, and remember DirecTV being very aggressive at NFL Sunday Ticket retention, and they would usually significantly discount the renewal price to get you to renew it.

I expected the same this year, but there was no attempt made at all.    Just a "I'd like to cancel my NFL ST renewal.", "Why?", "It's too expensive, I can't afford it.", "Ok, just one moment."  And that was it, they cancelled it.

Is this the norm, now?  Has anybody experienced an attempt at customer retention this year?

Responses

New Member

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5 Messages

a month ago

I think they are giving it free to anyone who had it last

nabukl

ACE - Professor

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3.4K Messages

@Bucbob , this post is almost 2 years old 


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Former directv csr and tech support rep.
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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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