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Contributor

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1 Message

Mon, Dec 21, 2015 11:59 PM

Gift card

I started my service about 2 weeks ago and was promised a 300 gift card where is it and can we move my autopay to the 25th

Responses

litzdog911

ACE - Sage

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53.2K Messages

5 years ago

We're customers like you, so you'll need to call DirecTV at 1-800-DIRECTV about this.  It can take several weeks for the gift cards to arrive. 

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Sky456

Former Employee

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1.6K Messages

5 years ago

^^^

 

You will need to call/chat and make sure that the gift card doesn't require redemption, if not it will arrive in 6 - 8 weeks and meanwhile they can change the auto bill pay date for you.

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