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Contributor
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1 Message
Thu, Aug 17, 2017 8:35 PM
Genie
How can I upgrade to the genie
Questions
100
2
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Contributor
•
1 Message
Thu, Aug 17, 2017 8:35 PM
Questions
100
2
0
0
Responses
mdram4x4
ACE - Master
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9K Messages
4 years ago
start by calling customer service
are you under contract?
what equipment do you have now?
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Note: This is a customer to customer forum, I am just a customer. Employees are identified as such.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Juniper
ACE - Expert
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25.6K Messages
4 years ago
You call Directv of course. 1-800-531-5000.
One thing that is not obvious: Do NOT replace any HDDVRs (or R22s) with Mini Genie Clients as they work with the Genie. Same monthly cost but you keep the tuners and recording space of the dedicated HDDVRs.
(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
www.directv.com or www.att.com
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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