Skip to main content
AT&T Community Forums

Contributor

 • 

1 Message

Mon, Jan 28, 2019 10:49 PM

Directv protection plan

Does the directv protection plan cover a cracked screen or do I need to get the premier plan with ach to cover that? 

Responses

Accepted Solution

Official Solution

nabukl

ACE - Professor

 • 

3.2K Messages

a year ago

You need premier to cover the TV, premier with adh is needed for cracked screens but only for laptops.  Cracked TV screens aren't covered by the adh or by the premier. so bottom line is that neither protection covers your situation 


______________________________________________________
Former directv csr and tech support rep.
Proud Grandma of 3
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
shannon02

ACE - Expert

 • 

20.2K Messages

a year ago

Plus you would have to wait 30 days before the plan goes into effect.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Get started...

Ask a new question