DirecTV Cancelation Proration
DIRECTTV CUSTOMERS TAKE NOTE! WHO KNOWS THIS?
I cancelled DirectTV six days before end of billing cycle. WHO KNEW that I’d be charged an entire month and not prorated for the six days. Natalie NH447H didn’t mention this little tidbit to me when I called and cancelled.
Called and questioned it today when the billing is the same. NO PRORATED credit.
I was informed today by Jasmine JW960S that the ONLY way you get service prorated is if you are DECEASED. If service is cancelled ONE day into the billing cycle you are charged an entire month. CONVENIENT that this isn’t disclosed upon cancellation.
Customer retention, HA! AT&T is losing people due to their archaic policies and HORRID customer service. Looks like Roku is the way to go. Avoid ATT like the plague.