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2 Messages

Fri, Oct 23, 2020 1:41 AM

DirecTV account

I try to access my DirecTV account it takes me to my att wireless account. I don't see anything there for the DirecTV account. How do I access the account 

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Brand User
ATTHelp

Community Support

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140.3K Messages

a month ago

Hello @Analisawoods,

 

Let’s get you logged in.

 

When wanting to view your DirecTV information this can be done through the AT&T website with the same login information you would have used on the DirecTV website. Now if you are still having issues logging in we recommend following the steps below.

 

First we will touch on some “housekeeping” items.

  • Clear your history
  • Clear your cache and cookies
  • Make sure you are not using any saved login information

For your protection, we may lock your account after too many sign-in attempts. To troubleshoot this sign in issue we will either have to wait a full 24 hours or reset your password.

 

If you are having issues trying to view your DirecTV bill please visit our support page for all the ways you can view and manage your DirecTV account.

 

We hope this helps @Analisawoods, please let us know if we can be of any further assistance.

 

KaneB, AT&T Community Specialist

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