direct tv/Amazon scam

I received this same call twice.  His first call sounded fishy at the time, when he asked me what plan I'm currently on in broken English.  I told the guy it's odd he's claiming to be from DirecTV, but he doesn't know which plan I'm on.  I told him I'm not interested, ran a search on the phone number, and contacted ATT to inform them of the scam.  When he called me again today, I decided to mess with him.  I asked him which plan I'm on - he said he doesn't know.  I asked him what my address is.  He actually knew this, but he couldn't pronounce any of the words, and they are very simple words.  I then got bored and told him I know he isn't from DirecTV.  He told me to eff off and hung up on me.

Why hasn't ATT requested a law enforcement investigation of this?  I told them a month ago I received this scam call, and getting the call from the same guy again was quite surprising.

@NolSan

Do you still have the phone number available. I would like to do some further investigation on this.

Also @NolSan please visit and read the following thread https://forums.att.com/t5/DIRECTV-Account/MUST-READ-An-in-depth-look-into-scam-phone-calls/td-p/5647377 

Most likely that number is spoofed and will go nowhere.  So how can DTV/AT&T do anything to block non existent numbers from calling you?

I spoke to DTV on 10-20-18.  We paid our bill to the representative and also set up auto-pay.   On 10-30-18 we received a call from a person about an offer that DTV had available to us.  If we prepaid our bill for four months, we would be eligible to reduce our bill from $112 to $69.99.  We would have to use an Amazon gift card to pay the $280.  We did and then shortly after realized that it was a scam.  Too late.  I was out $280.  I've been communicating with DTV about this to see why the rep I spoke to on 10-20-18 didn't disclose to me there is an active scam targeting DTV customers.  I feel  ATT/DTV should reimburse me the $280 or at least compromise and offer several months of complementary service.   David

To what state agency would you report DTV to?  They should be warning there customers.

I live in Calif. 

I just received a phone call today from 1-800-288-2020 from a person with a very, very thick Indian accent saying he was with AT&T DirecTV services and was running a promotion.  He stated the promotion was sponsored by EBAY and that I could save $40 per month if I prepaid 2 months of service with a prepaid EBAY gift card.  He also stated I would receive a $100 gift card after I paid the 2 months with the prepaid EBAY gift cards.  I told him that I just called AT&T two weeks prior and already had all the discounts.  He then asked me how much my bill was for all of my bundled services....I almost laughed at him, I thought to myself, wouldn't he know what my bill was if he was really calling from AT&T.  I played along and he transferred me to his supervisor to explain the billing process and how to purchase the prepaid EBAY gift cards.  He informed me that I would only receive the promotion if I called the billing dept. by the end of the day to submit payment.  This person was about to give me the number when I hung up on this pathetic excuse for a human being.  These people are thieves and should be prosecuted for criminal activity.  Next time one of them calls, I will most likely play along until I get the phone number they give me so I can post their scam all over the internet.  Then I will let them know what scum of the earth they are, and tell them that I hope they have a horrific accident when they are spending the money they stole from hard working Americans.

They just called me with this scam. 11/29/18 3:30pm. CA.

How do they know I'm an att/direct tv customer? Their caller id said att also.

They told me to call 888-391-7528

@thedirthole They bought your info from the person(s) who stole it by hacking data bases or they stole it themselves.

They are posing and using the name AT&T and Amazon and EBAY. Why haven't you guys attempted to prosecute them?  They are a slander to your name and service. Not to mention the fact that they are thieves.

Curtis

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@60Falcon wrote:

They are posing and using the name AT&T and Amazon and EBAY. Why haven't you guys attempted to prosecute them?  They are a slander to your name and service. Not to mention the fact that they are thieves.

Curtis

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Have you read this thread?

Of course companies like AT&T and Amazon try to stop these scammers.  But it's impossible.  Most aren't even in the USA.