Direct TV Current Customer Dissatisfaction!
Why does Direct TV NOT OFFER continued reduced prices to keep customers? I have had to quit Direct TV twice before when my bill was going to increase and then after I cancelled and got a new service, they called me back and offered me a deal. Why don't you want to keep your current customers and only offer deals to new customers? It is a bad practice that has been in place for all the years I have been a customer. I talked to two different people who just COULD NOT find any offers to keep me. So now I have to have more holes drilled in my house and go with DISH or Xfinity.
Help me try to understand why they do not value LOYALTY!