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Fri, Mar 27, 2020 1:06 PM

Contract start date

I'm trying to find my contract start date. I'm looking into internet instead of satellite and need fo see, if any, what the cost would be to cancel

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ATTHelp

New Member

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119.7K Messages

2 months ago

Afternoon @chitt84,

 

You can sign in to your account at att.com to find your contract information. Cancel fees are dependent on how much time is left on your contract

 

ChrisZ, AT&T Community Specialist 

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Juniper

ACE - Expert

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20.1K Messages

Your specific DirecTV contract has NEVER been listed online.

This is because they want a live agent to discuss the situation as the most common reason for looking into that info is considering cancelling. That is why historically even front-line agents haven't been able to discuss it and must get you to a retention specialist.

If you have a service agreement, it is valued at $20 for each month remaining. So depends how many months left on what an early cancellation fee (ECF) would be.

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shannon02

ACE - Expert

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19.9K Messages

2 months ago

The contract started the day you where installed. You have to call to see when the contract ends.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.