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New Member

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4 Messages

Sun, May 9, 2021 6:24 PM

can’t log in direct tv to pay bill

I was able to log in up until about 3 weeks ago. I tried to log in to PAY MY BILL, and it said the info was wrong(which wasn’t!). Then it sends me to the AT&T site. I try to log in and it asks if I’m trying to log into the correct site. Seems pretty idiotic to me but I understand mistakes happen and programming isn’t always easy to get sorted.

i don’t have the patience or free time to wait on hold for hours so if you want me to pay the bill, how about you don’t make it impossible! 

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Official Solution

teetertotter

ACE - Teacher

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846 Messages

1 m ago

This is a person to person member forum and no one has access to your account.  If you are unable to log into your AT&T account, please call Directv 800-531-5000.  

Bill & account Support & Customer Service - AT&T Official Site (att.com)

(edited)

Directv Help & Ordering: 800-531-5000

Directv Loyalty Dept:  866-595-2871[Promotions/Discounts - if any]

Technical Support/Billing/Help - Alternate Nbr:  800-288-2020

Looking for Answers:  DIRECTV Customer Service, Phone Number, Bill Pay Support & More

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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4 Messages

1 m ago

To further escalate the problem I no longer have access to the email that I used in connection with the account. It was a work email and I’m no longer working there. So the email needs to get changed as well.

New Member

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4 Messages

1 m ago

Thank you

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