I need to cancel my Directv subscription. I have called several times and was stuck on hold and the call dropped. Our trees have grown and blocked our line of sight and we haven't had reception for 2 months and just got pixelated pictures the previous 2 months. The closest line of sight is at least 1000' away through our woods. We live in a forested area and the installer should have been able to forsee this issue prior to installing. Please mail me my final bill and instructions on where to return my equipment.