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2 Messages

Sun, Aug 18, 2019 3:32 AM

Cancel Directv but keep AT&T internet?

 I have Directv as my TV provider and AT&T for our internet/Wifi.  I'm tired of Directv:  too pricey even at lowest package and I'm tired of not being able to watch NBC or CBS due to whatever this standoff is that they have going on....  Can I ditch Directv but still keep AT&T internet, which I DON'T have issue with?

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litzdog911

ACE - Sage

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53.3K Messages

a year ago


@jamesdean2 wrote:

 I have Directv as my TV provider and AT&T for our internet/Wifi.  I'm tired of Directv:  too pricey even at lowest package and I'm tired of not being able to watch NBC or CBS due to whatever this standoff is that they have going on....  Can I ditch Directv but still keep AT&T internet, which I DON'T have issue with?


Sure you can cancel DirecTV and keep your AT&T internet service.  Just call 1 800 531 5000 and say "cancel" at the voice prompt.  Realize that you may owe an Early Termination Fee if you're still within the 24-month contract. And if you're getting any discounts for combined AT&T and DirecTV services, you'll lose those. 

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Juniper

ACE - Expert

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23.9K Messages

a year ago

@jamesdean2 

 

Also check to see if you actually have the lowest package. Many people find they have the 2nd or 3rd lowest package. I don't know what you have so this is just in case.

 

Starting from lowest: Family, Select, Entertainment, Choice, Xtra (or Preferred Xtra), Ultimate, Premier.

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I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
www.directv.com or www.att.com
Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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