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Contributor

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2 Messages

Wed, Oct 23, 2019 6:35 AM

Billing Payment

Where is my payment?  On October 21, 2019 you accepted my payment through my bank.  We have verified and have a confirmation of that.  Also, someone messed up and paid my account with a credit card from Discover the same day. That payment was cancelled.  I have called numerous times. I am being told I still owe my bill.  No I do not.  I want to know where my payment is.  In all the years that I have paid through my bank...the payment posts a day later.  That is not the case now.  

Responses

Brand User
ATTHelp

Administrator

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108.4K Messages

4 months ago

Hi @jendave01!

Thank you for reaching out! To ensure you get the assistance you need as quickly as possible for your billing concern, we encourage you to contact our chat or voice support teams for assistance.

Simply choose your product, and then scroll down to the bottom of the page for a chat live link. Our team can assist real time, and there won't be a delay in response which may occur in forums.

Thank you for your time and patience!



Yetty, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.