Where is my payment? On October 21, 2019 you accepted my payment through my bank. We have verified and have a confirmation of that. Also, someone messed up and paid my account with a credit card from Discover the same day. That payment was cancelled. I have called numerous times. I am being told I still owe my bill. No I do not. I want to know where my payment is. In all the years that I have paid through my bank...the payment posts a day later. That is not the case now.