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Contributor

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Fri, Feb 1, 2019 5:07 AM

Billing payment

I just check my bank account and Find out Att took a payment of $350 dollars. I am so angry about this. The payment should be like $90 dollars per month. I gat Direct TV but I did not like it. On the third day I called and cancel the service. And I send the box back to at&t  using FEDEX. I was trying to talk with someone by phone and nobody answer at this time. I want to have my $350 dollars back ASAP. I will cancel autopayment and request a paper bill so I can see the actual amount of money that I have to pay. I will put a complain. I am not happy about what at&t is doing to me. If I do not receive my money back I will go to local TV news and put a bad news about what At&t is doing to me.

I will call back  tomorrow and expect I can have a good answer and my money back.

Irma Cavazos

Channelview, Tx

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nabukl

New Member

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3.6K Messages

2 years ago

You only have 24 hours to cancel DirecTV before an early cancellation fee is charged,  if you only had it for 3 days you would be charged the full ecf amount which is $480.00


______________________________________________________
Former directv csr and tech support rep.
Proud Grandma of 3
Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
bcbsncjlj

New Member

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19.7K Messages

2 years ago

Wrong forum. This is not the satellite tv forum DirecTV but for the internet streaming service DirecTV Now.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Jeffster

New Member

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2.2K Messages

2 years ago

Moved to DirectTV forum

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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