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Caudillovaleria's profile

Contributor

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2 Messages

Wed, Sep 21, 2016 3:15 AM

Bill

About my bill.

Responses

Contributor

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2 Messages

4 years ago

Hi my name is valeria
peds48

Expert

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36.2K Messages

4 years ago

For billing questions You need to call DIRECTV at 1-800-531-5000 or you may want to reach out @ATTDIRECTVCare

Contributor

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1 Message

4 years ago

I am responding to a denied payment which you received on my bill for acct. *****. This was an auto bill on my debit card. My computer was hacked over the weekend and I had to cancel all my debit cards and credit cards and request new ones. I am sending a check in to cover this payment.

As long as you have my check and all the info that is needed, can I request that you take an auto bill out of my checking acct for the next payment and any future payments, on the same date as has previously been billed.

 

[edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

litzdog911

ACE - Sage

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53.5K Messages

4 years ago

@Prescottvalley, we're all customers like you with no access to anyone's billing/account info.  You need to call/chat directly with DirecTV.  

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ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
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