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New Member

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2 Messages

Fri, Oct 23, 2020 5:37 PM

att.com/myatt

How do I cancel my Direct TV?

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Official Solution

davemize

ACE - Professor

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3.1K Messages

a month ago

Call 800.531.5000 and say 'Cancel'; this will send you to the Retention team.

"Don't make me summon the flying monkeys...."

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

 • 

2 Messages

a month ago

I need to cancel my Direct TV, I no longer have a job.  

Juniper

ACE - Expert

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23.9K Messages

a month ago

Like other companies you must call them. When you get the voice system say "cancel" which should route you directly to that department.

If you can pay your current balance in full, you also have the option to suspend service for up to 6 months within a 12 month period. Just a monthly $7 vacation hold instead of full bill for active services during that time.

If you still cancel, what are the models of each box you have? That way you know if returnable or not.

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(Included after every post)
I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020.
www.directv.com or www.att.com
Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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