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New Member

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3 Messages

Mon, Mar 30, 2020 5:03 PM

at&t wireless discount

I currently get two discounts on my DirecTV bill: one for my AT&T plan (Unlimited Plus) and one for the fact that the plan includes HBO. If I change my AT&T plan to Unlimited Elite, which also includes HBO, will I continue to get the same or different discounts?

Responses

Brand User
ATTHelp

Community Support

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154.5K Messages

1 y ago

Hello @rdstone,

 

We'd be more than happy to take a closer look into your inquiry.

 

We'll need some more details in order for us to better assist you:

  • What specific discounts are you referring to?
  • Can you provide us with the description of each discount that's showing on your monthly bill?
  • Are you currently receiving a multi-line discount?
  • Do you get a discount for having AutoPay and paperless billing?
  • Do you have a discount because of your employer?
  • Also, what is the total amount that you're currently saving every month due to these discounts?

Please let us know.

 

We look forward to hearing back from you.

 

Sean, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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3 Messages

Thank you for responding. I will answer below.

What specific discounts are you referring to?

Can you provide us with the description of each discount that's showing on your monthly bill?

1. AT&T Unlimited Plus Video Loyalty Credit

2. HBO with AT&T Unlimited Wireless

Are you currently receiving a multi-line discount?

No.

Do you get a discount for having AutoPay and paperless billing?

Yes.

Do you have a discount because of your employer?

No.

Also, what is the total amount that you're currently saving every month due to these discounts?

$28 (I have the Premier package)

Thanks.

Brand User
ATTHelp

Community Support

 • 

154.5K Messages

Hello @rdstone,

 

Thank you for reaching back out to us.

 

You will continue receiving your Video Loyalty Credit, as well as your AutoPay and Paperless Billing Discount if you decide to switch to the AT&T Unlimited Elite plan.

 

As you know, the AT&T Unlimited Elite plan includes HBO as well.

 

Please let us know if you have any additional questions.

 

Sean, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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3 Messages

Thanks for your help!

Brand User
ATTHelp

Community Support

 • 

154.5K Messages

You are very welcome @rdstone;

 

Feel free to reach out to us anytime in the future if you need assistance. We will be eager to assist with any of your concerns.

 

Thank you for contacting us on the AT&T forums.

 

 

Doyin, AT&T Community Specialist.

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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