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apple tv and activating apps
I am trying to activate the CNN app on my apple tv. When I am given a code and directed to login on another device to my directv account in order to activate, I put in my credentials and it always tells me that I am not a directv customer. I am using the correct user name and pw for my directv account. It also happens with other app on my apple tv, cell phone and roku. Could really use help with this.