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Mon, Sep 28, 2020 7:59 PM

$75 Gift Card offered along with Showtime Free for 3 months

I was contacted 3 months ago by someone claiming to be from DirectTV (AT&T) trying to convince to get a 3-month trial for Showtime.  I told them I was not interested as we do not have time to watch the package we have now so having more channels would be pointless.  He told me if I did try, I could get a $75 visa gift card for trying it so I finally agreed.  I called today to cancel at the number the man gave me (1-800-531-5000) and was told by the rep (Jimmy) that it was a scammer that called me.  It seems very strange that it would be a scam when they did not ask me for any personal information.  All they did was get me to agree and then give me the information I needed to cancel and to submit 3 months worth of bills showing that I had showtime to  That was it.  The rep said it was never added to my account which I have looked on my bills and verified.  We never did even look at the channels so I had no idea whether I had them or not.  What is this all about?  Is it really a scam?  I am not going to agree to talk to any more DirectTV/AT&T reps calling me with offers ever again if that is the case.  And the website is a real website.  If this is a scam, you guys need to get that site shutdown and figure out who is using your name to perpetuate this scam.  Prevent it from happening to others.


Brand User

Community Support


136.4K Messages

23 days ago

Thanks so much for bringing this to our attention, @gclebeau!


We'll be sure to send this information to the appropriate team to investigate.


If you didn't know, we have a helpful article on our website that discusses how you can protect yourself from phone and prepaid card scams. Please check it out.


Thank you for reaching out to the AT&T Community Forums team!


If you need help with any other aspect of your account, don't hesitate to reach back out for assistance.


Aminah, AT&T Community Specialist

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