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Mon, Sep 28, 2020 7:59 PM

$75 Gift Card offered along with Showtime Free for 3 months

I was contacted 3 months ago by someone claiming to be from DirectTV (AT&T) trying to convince to get a 3-month trial for Showtime.  I told them I was not interested as we do not have time to watch the package we have now so having more channels would be pointless.  He told me if I did try, I could get a $75 visa gift card for trying it so I finally agreed.  I called today to cancel at the number the man gave me (1-800-531-5000) and was told by the rep (Jimmy) that it was a scammer that called me.  It seems very strange that it would be a scam when they did not ask me for any personal information.  All they did was get me to agree and then give me the information I needed to cancel and to submit 3 months worth of bills showing that I had showtime to showtimeattrebate.com.  That was it.  The rep said it was never added to my account which I have looked on my bills and verified.  We never did even look at the channels so I had no idea whether I had them or not.  What is this all about?  Is it really a scam?  I am not going to agree to talk to any more DirectTV/AT&T reps calling me with offers ever again if that is the case.  And the website is a real website.  If this is a scam, you guys need to get that site shutdown and figure out who is using your name to perpetuate this scam.  Prevent it from happening to others.

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Brand User
ATTHelp

Community Support

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136.4K Messages

23 days ago

Thanks so much for bringing this to our attention, @gclebeau!

 

We'll be sure to send this information to the appropriate team to investigate.

 

If you didn't know, we have a helpful article on our website that discusses how you can protect yourself from phone and prepaid card scams. Please check it out.

 

Thank you for reaching out to the AT&T Community Forums team!

 

If you need help with any other aspect of your account, don't hesitate to reach back out for assistance.

 

Aminah, AT&T Community Specialist

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