$200 Visa Reward Card
Yesterday, August 16, 2017, I called Directv about two brochures I received offering a $200 Visa Reward Card for signing up for 2 years. There were 2 different numbers on the brochures to call, 877-212-9423 and 877-278-1449. Both attempts to call these numbers resulted in a recording saying the numbers are not in service. I found a customer service number to call on the internet and contacted the sales department. I went through the sales pitch, credit check, (my latest credit score is 769) and was told I would be offered a $100 reward card. When I asked about the $200 card, and pointed out there are no qualifiers listed, the sales person told me that the $100 card is all she is authorized to offer. I am pointing out to ATT (of which I own 800 shares) that this is false advertising and they need to step in to stop these deceptive practices. Directv has, for years, established a reputation as a shady operator. I had hoped after ATT bought Directv they would clean up these practices. Management needs to realize that, left untouched, it won't be long before ATT's reputation is damaged.