Domino27's profile

Contributor

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2 Messages

Thursday, April 5th, 2018 2:47 AM

Stop dead battery alert on window sensor

The contact sensor on one of my windows needs to be replaced and the alarm/alert  keeps going off.  How can I stop the alert until I can replace the battery?

Contributor

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2 Messages

5 years ago

I found the answer on my keypad. The keypad had a message that I could silence the alarm by pressing # on the keypad. 

Community Support

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7K Messages

5 years ago

@Domino27 Good morning. I am glad you were able to locate the ability to silence it. Thank you for letting me know you found it. Have a wonderful day!

New Member

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1 Message

3 months ago

My kitchen window sensor is showing low battery.  Will alarm go off before I can get it replaced?  How do I turn it off to make sure it doesn’t.

Community Support

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7K Messages

3 months ago

@Rdcnicolai

 

Your alarm will not go off if your system is disarmed while you change your sensor battery. I hope this helps.

RWM

New Member

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101 Messages

3 months ago

Surprised the system is still running, weeks after the supposed shutdown.

Community Support

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7K Messages

3 months ago

@RWM

 

Hi,

 

Yes, we will continue to serve and support our valued customers that have signed up for Brinks Home™ service until their new Brinks system is installed. :-)

RWM

New Member

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101 Messages

3 months ago

Well, that's me, and you haven't, for over a month now, so?

(edited)

RWM

New Member

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101 Messages

3 months ago

Crickets, huh? "Software Update In Progress"

(edited)

RWM

New Member

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101 Messages

3 months ago

Two months waiting for Brinks. Two months of the DigitalLife panel flashing "SOFTWARE UPDATE IN PROGRESS" -- with no service. Yet others report their AT&T DigitalLife systems still working. What a "smooth" transition.

RWM

New Member

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101 Messages

3 months ago

And now AT&T sends me a $3.56 MasterCard debit card for overpayment -- which has to be a multiple of the cost to simply send a check or reverse the original CC charge -- that the card host will not allow to be utilized online, because the five digit ZIP code ON THE CARD CARRIER is not recognized. What kind of a scam are you running there? 

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