warriorcat's profile

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Tuesday, June 7th, 2022 12:48 AM

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Remove Digital life from purchased home

I just bought a house that is fully wired for Digital life: cameras, thermostats, DLC 200. I don't know the name or account number of the previous owner and that I can't use the equipment without providing that for the transfer. So how do I remove the equipment? Will I be able to use new thermostats with the Digital life wiring?

Community Support

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7K Messages

8 months ago

@warriorcat 

Hello,

 

Congratulations on the purchase of your home.

 

Digital Life does not remove the equipment because it is owned by you. You can remove the equipment yourself or hire a qualified handyman or contractor to uninstall the equipment. Your thermostat should be connected to your HVAC system, not Digital Life wiring. You should consult an HVAC professional regarding a new thermostat.

Community Support

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7K Messages

7 months ago

@RWM Hello again. Your continued posting on multiple threads is considered spamming and you can be suspended for this action. We are very sorry the option you have been given does not work for your situation.

RWM

New Member

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101 Messages

7 months ago

The posting is factual. My option given AT&T apparently doesn't work there, which is a  shame, free money being free money. 

New Member

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1 Message

7 months ago

Anybody using AT&T Digital Life for home security? As, I’m looking in to new home security and has wondering if anyone tried AT&T service?

RWM

New Member

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101 Messages

7 months ago

Yes, DigitalLife works fine in broadband-only mode. Would be nice if AT&T would continue to support it. 

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