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Dln115's profile

Teacher

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13 Messages

Thursday, July 21st, 2016 3:57 PM

Closed

Outlet control

Can someone please tell me what the manufacturer and model number for the outlet control are? I believe it's sku 4540C.

Employee

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30 Messages

7 years ago

If you're referring to the Indoor Smart Plug, it's Jasco (or GE) ZW4101.

 

Are you planning on buying them somewhere else and having Digital Life add them to your system?

Teacher

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13 Messages

7 years ago

Not the smart plug but the actual outlet.

Employee

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415 Messages

7 years ago

If you buy it from a third party even if it is the same model number it will not discover to your system. I had this problem with a smart plug I bought on ebay. Had to eat the 35.00

Teacher

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13 Messages

7 years ago

That's not true. I have connected many devices this wa .

Employee

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415 Messages

7 years ago

I am not lieing I am telling you my experience with the smart plugs

Contributor

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1 Message

7 years ago

I have a smart plugs that is identical to the ones that came with my system and I need assistance with attempting to add it. I contacted a rep via live chat, but was shot down with no attempt to add it because "it was not purchased from att". Can anyone help me with this?

Teacher

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13 Messages

7 years ago

Chat in and ask to put the system in discovery mode. I've never had any push-back doing it.

Employee

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415 Messages

7 years ago

telling you I did not tell them I bought the smart plug on ebay it simply would not discover, and working for Digital Life I kind of new this going in but took the chance anyway

New Member

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1 Message

1 year ago

I've been trying for a couple days to get AT& T BILLING issue case # CM20220219_152633911, submitted 02/19/22, installation of a DLS OUTLET CONTROL 4540C. DLS INSTALLATION SERVICE FEE 41866 not performed. I want refund $99.99.  invoice 638155896 dated 02/03-05/22..

Also, I can't get any response on how to use and program it.. No help from ATT DLS!

 

ACE - Expert

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24.6K Messages

1 year ago

6yo thread and will be closed.

Please start a new thread.

(edited)

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