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Wed, Nov 20, 2019 7:55 PM

not receiving messages from group chat.

I'm in a group chat between both androids and iPhones, however since i switched my phone to a Motorola e5, I am no longer receiving messages in the group chat instead they come to my in personal messages and I have to click on them to download them, and then they appear in the group chat. what can be done to rectify the issue 


Brand User

Community Support


5.9K Messages

a year ago

@u89u89u89  Hello. You posted this in the AT&T Digital Life Forum. Unfortunately, I do not have the knowledge to be able to assist you with this. Have you tried posting this in the wireless forum?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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