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Contributor

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1 Message

Wed, Nov 20, 2019 7:55 PM

not receiving messages from group chat.

I'm in a group chat between both androids and iPhones, however since i switched my phone to a Motorola e5, I am no longer receiving messages in the group chat instead they come to my in personal messages and I have to click on them to download them, and then they appear in the group chat. what can be done to rectify the issue 

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Brand User

Community Support

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5.4K Messages

4 months ago

@u89u89u89  Hello. You posted this in the AT&T Digital Life Forum. Unfortunately, I do not have the knowledge to be able to assist you with this. Have you tried posting this in the wireless forum?

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