Lutron integration stopped working !!!
The integration with Lutron was working fine until today, now nothing works.
These are the issues I am having:
- I can not control any of my Lutron Caseta devices through the web browser. When I try from the web browser I get "Thermostat Error" (screenshot below)
- I can not control any of my Lutron Caseta devices through the Digital Life app. When I try from the Digital Life App the device automatically goes back to off.
- I can not control any of my Lutron Caseta devices through the Digital Life tablet. The tablet responds as if it was controlling a device but the device does not turn on/off.
- I can not do a self-service add of Lutron devices through the web browser nor the Digital Life app, I get a warning message "Your Lutron devices can not be retrieved at this time" (screenshot below
After troubleshooting with chat support, I was supposed to get connected to Tier 2 but was not due to no-one being available during the holiday.
I am now waiting for a callback from Tier 2.
Anyone else experiencing this issue?
Thermostat ErrorLutron Error
Thanks in advance for the help!