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Fri, Jun 23, 2017 10:47 PM
Keypad says communication error. There is power, New batteries, Bill is paid. I can arm and disarm from my phone and alarm will sound if I open door etc. What can I do to fix this.
3 years ago
Try pulling the keypad off the base and pressing the button on the back
@Mdawsonmusic Please call into Customer Support and they can troubleshoot with you.
2 years ago
Hi. Was this ever resolved? Have the same issue. Att has been worthless with offering no help. Considering disconnecting the service.
@Pointless123 Hello. I received your private message and have responded back to you.
I have this happening too. I’ve tried the back button. Same error message.
@Fulltimepatsfan Hello. My apologies for the issue. If you would please click on my user name and then click "Send PM" to send me a message with your name, address, contact info and account number, so that I can have this looked into and have a specialist contact you to resolve the issue. Thank you
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