Learn how you can get the iPhone 13 now!
Domawa's profile

Contributor

 • 

2 Messages

Sun, Oct 2, 2016 11:32 PM

Keypad issue?

It seems I can't set my keypad to just stay. It always goes to instant. My phone app works fine and I have been using that, but I wonder why I can't set stay or away on keypad without it going to instant

Accepted Solution

Official Solution

Community Support

 • 

6.5K Messages

5 y ago

Hi @Domawa

 

We have two versions of the Digital Life keypad.  If you don't have a separate Instant button on your keypad it may be arming to an Instant state if you are holding the Stay button for 2 seconds are longer. 

 

We are always here to help you.  Please click here to chat with one of our support agents if you would like assistance with troubleshooting your system. 

 

 

Need help?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.