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Domawa's profile



2 Messages

Sun, Oct 2, 2016 11:32 PM

Keypad issue?

It seems I can't set my keypad to just stay. It always goes to instant. My phone app works fine and I have been using that, but I wonder why I can't set stay or away on keypad without it going to instant

Accepted Solution

Official Solution

Community Support


6.5K Messages

5 y ago

Hi @Domawa


We have two versions of the Digital Life keypad.  If you don't have a separate Instant button on your keypad it may be arming to an Instant state if you are holding the Stay button for 2 seconds are longer. 


We are always here to help you.  Please click here to chat with one of our support agents if you would like assistance with troubleshooting your system. 



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