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New Member

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2 Messages

Thu, Sep 24, 2020 4:16 PM

How to unscrew my digital life equipment DLC 200C

I am trying to move and need to remove my Digital Life equipment.  I cancelled my account after having the alarm system for over 3 yrs for which AT&T said that it was no need to return equipment.  So I didn't give it a second thought until now I am moving out of my apartment and need to remove this equipment so I can get back all of my security deposit.  However, I can't seem to find where to find any screws or anything as to where to undo this thing from the wall.

 

Help me please.

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Brand User
ATTDigitalLifeCS

Community Support

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6.1K Messages

4 months ago

@2bpositive  Hello. I have attached 3 photos. You will need to twist the screw shown in the first photo 1/4 turn, follow the photos and then on the back plate there will be screws to remove.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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2 Messages

4 months ago

Hi. I meant to select “like” not “dislike “. Thank you so much for your help with this. 

Brand User

Community Support

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6.1K Messages

4 months ago

You are more than welcome!

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Brand User

Community Support

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6.1K Messages

3 months ago

@kShep782  Hello. See above for how to remove the DLC 200

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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3 Messages

3 months ago

I know the security needs to be loosened. WHAT KIND OF SCREWDRIVER?  I’ve tried several different ended ones without any luck. Please advise. 

Brand User

Community Support

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6.1K Messages

3 months ago

@kShep782  Hello. I responded on your other post. A very small flathead.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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