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Tutor

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2 Messages

Fri, Sep 29, 2017 12:53 AM

How can I access camera without Digilife subscription?

I recently bought a house and the previous owner left behind the front camera. He mentioned he had AT&T Digilife, and that's where the camera came from. It is a SERCOMM OC432 camera model. Is there any way I can still access what the camera is viewing?

Responses

Accepted Solution

Official Solution

Brand User

Community Support

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5.5K Messages

3 years ago

@Santos.l.halper Unfortunately, would need an active Digital Life account. The cameras can only be viewed on the Digital Life app/portal, they cannot be used as a stand alone device.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Accepted Solution

Official Solution

Brand User

Community Support

 • 

5.5K Messages

a year ago

@NanaDew Unfortunately, would need an active Digital Life account. The cameras can only be viewed on the Digital Life app/portal, they cannot be used as a stand alone device.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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1 Message

@ATTDigitalLifeCS so, when i cancel my digital life, i won’t be able to have acces by going online directly to att.net? i guess my sign on won’t work anymore, as it will be disabled when i cancel? thank you.

Tutor

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2 Messages

3 years ago

Okay, thank you!

Contributor

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2 Messages

3 years ago

Hello,

 

I'm also in the same boat. I would like to know how I can do a factory reset on the camera? I cannot figure out the default username / password to access the camera.

 

Thanks,
Rahul

Brand User

Community Support

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5.5K Messages

3 years ago

@rahul.s Unfortunately, would need an active Digital Life account. The cameras can only be viewed on the Digital Life app/portal, they cannot be used as a stand alone device. There is not a "default" user name for the cameras.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Tutor

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4 Messages

2 years ago

Thats all wrong.

I have that camera working now thru a browser and thru other ip camera viewers.

All you need to do is to press the wps button on the power supply for the camera and then do the same on your router and it will then be shown in your router table with an IP address.

Tutor

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4 Messages

2 years ago

username is admin and password is password by default.

if you need to reset, take the back cover off and press the button.

directv_123

ACE - Guru

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879 Messages

2 years ago

This is good to know, thanks.

Maybe I can still use my 7 cameras, in the event that no one buys Digital Life and the product is retired/deprecated.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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2 Messages

2 years ago

This worked very well as Jeff described the only thing is the access I’m trying to figure out the password. 

Contributor

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2 Messages

2 years ago

This worked very well just having issues with the password. 

Contributor

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3 Messages

2 years ago

How are you viewing the camera system?

Contributor

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3 Messages

2 years ago

Take take the back cover off what?

Contributor

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1 Message

2 years ago

Did you leave the system hooked up and just went to the router and got the IP address 

Contributor

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1 Message

a year ago

Thanks for the info! After pushing both the WPS buttons how do I find the info and how do you then access the cameras? Apologies but I am not tech savvy with this.

Tutor

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4 Messages

a year ago

I have been working with a couple of these cameras, I can pull video off of them, but what I cannot figure

out is if they are PoE.  Does anyone know if they are and if so if they are 802.3af or one of the lower voltage

systems (there are many devices that use a 24v version). If someone knows sure would like to know my

self. Be nice to find some sort of manual on these cameras, they turn up in places where the Digital Life

gear has been abandoned.