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Reydio3442's profile
Employee

Employee

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3 Messages

Tue, Aug 28, 2018 12:02 PM

Honeywell thermostat not working

Our Honeywell thermostat has a blank display and is not turning on. It won’t restart after removing it from the wall mount and changing the battery and is completely unresponsive. We called customer support yesterday to have someone come take a look and they can’t send anyone until Thursday. The AC is not working and it’s summer in Texas. It is too hot to wait 4 days until someone can come take a look and we need help right now. 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Community Support

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6.9K Messages

4 y前

@Reydio3442  Hello. My apologies for the issue. If you would please click on my user name and then click "Send PM" to send me a message with your name, address, contact info and account number, so that I can have this looked into and have a specialist contact you to resolve the issue. Thank you

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