*ALERT* - April 1, 2023 the Digital Life Community will be shut down. For questions please call 855.288.2727
Hardindave's profile

Teacher

 • 

13 Messages

Monday, December 19th, 2016 3:49 AM

Haven't been able to log in for over a week

Everything was fine until a week ago and the app and website will no longer accept my username and password. Reset password doesn't work either. My system has been useless for over a week now. Any suggestions?

Community Support

 • 

7K Messages

6 years ago

Hi @Hardindave

We can help. Please check your inbox for a private message.  

Tutor

 • 

3 Messages

6 years ago

Good send me a message to please because i am totally frustrated

Tutor

 • 

2 Messages

6 years ago

How do we get this fixed?

 

Tutor

 • 

2 Messages

6 years ago

I cannot login either.  Worked earlier today now neither me nor my wife can login.  That's a BIG problem.  This is a security system.  Getting ready to cancel this newly installed service and go back to the old reliable system.

Tutor

 • 

8 Messages

6 years ago

Unbelievable that all of us are having the SAME problem!

Contributor

 • 

2 Messages

6 years ago

Just got the system yesterday and having the same problem, very unhappy. Im glad i have 14 days to return

Community Support

 • 

7K Messages

6 years ago

  All issues have been resolved as of this morning.  We sincerely apologize for this inconvenience.  Please let us know if you continue to experience any problems. 

Teacher

 • 

13 Messages

6 years ago

Issues have not been resolved, I am still having the same problems.

Contributor

 • 

1 Message

6 years ago

I have not been able to log in either. Was talking to att on phone they toook care of one issue and did not help with this... they transferred me to neverland no one ever answered.

Contributor

 • 

1 Message

6 years ago

Have used the app for over 2 years without a problem. As of yesterday I can't login on the app . Get error code 900. Can't get to the website through Safari. Have to use google chrome to access website.
Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.