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Tutor

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2 Messages

Wed, Jun 19, 2019 3:55 AM

Glass break sensor

Is the green light supposed to stay on all the time?

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Brand User

Community Support

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5.4K Messages

8 months ago

@Raydot916  Hello. No it should not. Most likely it needs a replacement battery. If you log into your Digital Life app, at the bottom of the main screen, you can tap on Solution Center and you will see your devices and can see the battery level on that device or there will be an alert on it.

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Tutor

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2 Messages

8 months ago

Thank you, we replaced the batteries and my husband was sure the green light should be on. I wanted to find out for sure.