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nsudoc's profile



1 Message

Thursday, March 17th, 2016 4:17 PM

Garage door opener fail

We have just had our system installed. We have 2 stanley garage door openers. One unit works remotely without any issue. The other unit works intermittent at best. It states a "fail" as if something is blocking the sensor. The tech has been out 3 times. He has replaced the unit and he has added 2 different repeaters. Still the one unit is not working, but the other unit is fine. I am baffled. Any help is appreciated. Thanks

Community Support


7K Messages

7 years ago

Hello @nsudoc


We are listening and want to help you! I am sorry to hear of your garage door controller issues. We appreciate you trusting us to help keep your home secure. Our Customer Support Leadership would like to expedite the resolution of this matter. Please share a little more information by clicking here to send Digital Life a private message. In your message please include:

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