clua1102's profile

New Member

 • 

3 Messages

Wed, Jun 22, 2022 1:21 PM

DLC-100

I cancel my subscription to Digital Life and they delete via internet the software and configuration of my house; now I have no communication from the keypad and controller.

How can I access to the controller to configurate again my house sensors?

I understand if I cancel the subscription the monitoring is gone, but why they delete the software and configuration on the controller?

Appreciate any help.

Thank you.  

Community Support

 • 

6.9K Messages

3日前

@clua1102 

The Digital Life app is part of the paid service agreement. When your Digital Life service is disconnected you no longer have access to the app or controlling your system from the keypad. 

RWM

New Member

 • 

51 Messages

3日前

There ought to be an option to utilize the system stand-alone, with a broadband connection, without monitoring or support, but AT&T seems dis-interested in one.

Need help?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.