Skip to main content
AT&T Community Forums
Announcements
Learn how to Get the iPhone 12 Now!
YMEYME

Teacher

 • 

16 Messages

Mon, Nov 12, 2018 7:11 PM

communication error after droping service

I wanted to use my alarm as a stand alone system after I stopped service. Do I expect too much?  I paid for all the equipment (2 year commitment) 300 dollars in extra mags for every window and I get this message (communication error) or (software upgrade) Here is what I have done to try to get rid of it:

1.) press # and *

2.) unplug battery from wall unit (one with all the lights) and unplug for 30 minutes

3.) disconnect network cable from above box

 

Question:

Is my expectation to use this as a non monitored system incorrect?

 

 

thanks

ymeyme

 

 

Responses

Accepted Solution

Official Solution

Brand User

Community Support

 • 

5.9K Messages

2 years ago

@YMEYME Hello. In order to use the system with its functionalities it does need to be active.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
YMEYME

Teacher

 • 

16 Messages

2 years ago

bummer thanks

Get started...

Ask a new question