RakkmUp's profile
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14 Messages

Tue, Jan 12, 2016 2:19 PM

Can I use my door lock and thermostat if I cancel service?

I am considering cancelling Digital Life service. If I do, can I still use the door lock and codes that already exist. Also, can I reprogram them through the door lock itself? What about the termostat - do I need to buy a new device to be able to use it remotely. I am thinking "yes" on the door lock and "no" on the thermostat. Thanks for your responses...

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6.9K Messages


Hello @RakkmUp


Your door lock and thermostat will still function without Digital Life service, however you will lose the ability to control them remotely. You would need to manually program the door locks to lock/unlock using codes when entered.



1 Message


I canceled my service and the door lock works fine, but I can’t figure out how to change the time or reprogram my thermostat. I can temporarily reset the temperature, but that’s it. 

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