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4 Messages

Fri, Jan 24, 2020 11:23 PM

Camera Videos KEEP saying "Something is Wrong" But when you try to chat w/ATT that wont come up either!!!

It never fails service for camera archive's is down again. Every video you click on it Keeps saying "something is wrong". Logged off/on, tried chrome and explorer and on my phone. It is YOU not me. What's going on? And when you try to chat with you that doesn't work either.

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Brand User
ATTDigitalLifeCS

Community Support

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6K Messages

10 months ago

@ZeroTolerance Hello. My apologies for the issue. I would be happy to have one of our technical folks take a look at the account on the back end to see if they can resolve this for you remotely. I would need you to provide me your name/account number and address . If you send that to me and mark the post as "private" your information will not be publicly shared. Thank you.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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