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lriga's profile

New Member

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1 Message

Wed, Mar 16, 2022 9:25 PM

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Camera records video but no image seen

My camera program is set up to capture motion and immediately alert me via e-mail and my iphone.  I get the alerts and log on to see the video only to find that the image of what was recorded is not see.  If the image is captured in the front camera a get duplicate alerts for both cameras front and back and vice versa.  I ran a test and logged onto Digital Life and had my wife go outside in front of the camera.  I received the alert and when I checked the video it does not show my wife at all.  I see everything outside but her.  Very odd!  Help?

Community Support

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6.9K Messages

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Good morning,

Please contact our Customer Support team at 1-855-288-2727, select option 4, and Digital Life Agent will assist you with your camera settings.

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