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Contributor
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8 Messages
Camera not recording
I've had trouble the past couple of days with the system not recording motion. The app sends me notification that motion was detected but never records. I can see the live feed fine. I've deleted the program and reset it to record upon motion. Any suggestions?
Responses
ATTDigitalLifeCS
Community Support
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6.1K Messages
6 months ago
Hello. I was able to locate your account based off of your email address for the forum... I have one of our technical folks taking a look at it on the back end and will circle back to you when I have an update for you.
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ATTDigitalLifeCS
Community Support
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6.1K Messages
6 months ago
Hello again. Can you check now to see if you have videos?
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Skills
Contributor
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8 Messages
6 months ago
It’s working and thank you so very much!!
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ATTDigitalLifeCS
Community Support
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6.1K Messages
6 months ago
You are more than welcome!
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